REVIEWS

Met my hotel needs excellently, ensuring great location and good value. Also provided much useful information and advice - important as, whilst I had visited Japan some years ago on business, I am not a Japanese speaker/reader and had not travelled there alone.

Only area where advice was not possible from JTC, and difficult to find elsewhere, concerned the usability, or otherwise, of my UK mobile phone in Japan, but I understand that this is a complex topic, and that you could not afford to give wrong advice. (NB: as it happens my phone did work there OK, including for emails in most places) Thank you!e.

(Comment from JTC)
Dear Ignatius, thank you very much for the great review with regards to our services and your experience in Japan. We do understand your concern with the usage of your UK mobile phone in Japan, although acquiring SIM cards would be difficult if you’re just staying in Japan for a couple days, additionally the data roaming may incur extra charges. We will surely take into account your feedback to give the essential information to our clients.

The service and advice provided was very good and helpful.
If I do get the chance to go to Japan again I will definitely use Japan travel once more.

We had a wonderful time!
A slight issue was the weather. It rained throughout and we became expert umbrella carriers! but I think because of the cooler weather there was still blossom everywhere, and also fewer tourists, which were unexpected bonuses.

Other main feedback is that I was so impressed with the standard of food everywhere, had no idea it was going to be that good. And am finding I am really missing that quality now we are back in the UK. the exchange rate was very much in our favour so really nowhere near as expensive as I had expected. 

The Ghibli museum was a major highlight of our trip - it's a beautiful building and the experience of being there is very rewarding. Again thank you so much for getting us tickets - how did you do it!!. 

The Nara ryokan was lovely - the food was absolutely delicious thought the menu did not have any translation so I have no idea about some of what I ate! The service was also excellent. It was good being there on the weekend with the park full of Japanese people and not just tourists. 

Temple lodging experience was interesting and rewarding though we unfortunately arrived a little late in the evening. I had underestimated how long to travel from Nara. It was great to be there at the 1200th anniversary - there are a lot of extra events happening and we witnessed a few ceremonies in the morning which were interesting. 

I probably needed to do more research on the train connections before leaving. The advice we got on the ground was super helpful but sometimes inaccurate so we got a bit lost going to Koyasan. 

Of general interest was the sense that manga and anime is more respected outside Japan than inside. The Anime centre in Tokyo was two small rooms and not really worth the visit to Electric City. On the other hand, The Manga Museum in Kyoto was a gem for my daughter. A gem for me was the Raku tea bowl Musuem.

We enjoyed ourselves so much we have decided to go back in three years time! 

Thank you for everything you did to make our trip so special - you both spent a lot of time I feel and I do really appreciate your efforts. 

With sincere thanks,
A.Miller

Thank you! I have put the rail travel 1st in the above question because the railways are so efficient and we could not have done half as much travelling without them. My Son lives In JAPAN so this was a family Holiday We started with 3 days in Tokyo, then to his home in Takasaki, our rail pass started there.We travelled West as far as Hiroshima and the inland sea, it was beautiful there. We visited cities and towns en-route, an absolutely wonderful and inspiring journey especially the Hiroshima Peace park. We saw amazing Shrines and gardens, Brilliant shops and restuarants. We met lots of great people, in particular the staff of some good hotels We (my Wife ,Son and Daughter in Law)had a marvellous time, a real experience, and we thank everyone who helped to make this trip perfect.

We really enjoyed learning about the culture and eating the food! Travel was easy and people were generally very friendly and helpful. The night we spent in a Ryokan was outstanding.

Japan is a beautiful country filled with a diverse range of places to see, things to do and foods to eat. 
The distinct difference between rural Japan & the metropolis's are vast. I would highly recommend for anyone visiting Japan to see both spectrums as one without the other will distort your view. 
Miyajima, Kyoto & Tokyo are a must see. The other locations have unique attributes that are worth visiting as well.
In regards to food, being a vegetarian there were times which we struggled to find viable options. However, we consciously knew food will be a struggle so we researched potential venues daily. In addition, we were not picky. 

On a separate note, I would like to thank Sandy & the team at Japan Travel. They were patient, informative, helped us organise a large chunk of the trip, forever quick to reply and always helpful. Thank you!

We enjoyed everything. We have marked food because it is top of your list.
We would certainly book with Japan Travel again. The price was very acceptable. The level of service first rate: quick, informed, always polite and above all, Japan Travel did not try to push products on us. It gave us the possibilities and let us choose. There was no 'over sell', which can be very counter productive in the tourist/service industry.

We had a good week to spend in Japan, and approached with our ideas about where to go the Japan Travel Centre (JTC). Wakako from the JTC was a real gem in helping us to make the best of this week! Very patiently she went with us through all finalising stages, supported us with lots of information on hotels and means of travel, and in the end provided us with all relevant paperwork (vouchers, tickets, train connections etc).

We travelled with a young child, and the hotels and Ryokans Wakako suggested were great, and very suitable for our requirements.

Many thanks!

My best friend and I visited Japan for 2 weeks and wanted to spend 5 days in Kyushu island. We did some research and found it really tough to get info and make arrangements with our meager Japanese language skills. With less than a week to go before we flew, we panicked a bit and thought to contact Japan Travel Centre for assistance with Kyushu. THANK goodness that we did!

The London and Fukuoka offices were very responsive, knowledgeable and helpful. They were able to plan out a bespoke itinerary for us based on where we wanted to go and make all arrangements very fast. And this was just the beginning! 

They went above and beyond at every opportunity, meeting us in person at the train station in Fukuoka to assist us with final travel arrangements, providing wonderful suggestions for cultural activities, preparing maps and itineraries, even calling a hotel which we had booked ourselves to help us arrange a shuttle bus connection. 

Kyushu Island was the jewel in the crown of our trip to the Japan and Japan Travel Centre not only helped make our visit there smooth as can be, their exceptional assistance truly helped us to make the most of our visit. 

Truly the finest travel agency customer service I've ever experienced and I would highly recommend their services.